My Start Health Logo
Get Started
My Start Health Logo
Get Started

MyStart Health - Terms & Conditions

Created Date: January 1, 2025
Updated Date: February 1, 2026

1. Acceptance of Terms

By accessing or using services provided by MyStart Health LLC ("Company"), you agree to these Terms & Conditions.

If you do not agree, you should not use our services.

2. Eligibility

You must be at least 18 years of age to use our services.

3. Services

MyStart Health LLC. provides wellness and GLP-1-related services, prescription coordination, order fulfillment, and related support services.

Services are subject to availability and medical eligibility requirements.

4. SMS Communications & Text Messaging Terms

By providing your phone number and opting in through our website forms, you consent to receive text messages from MyStart Health LLC.

Types of Messages

Transactional messages may include:

  • Prescription updates
  • Order confirmations
  • Shipping notifications
  • Care coordination messages
  • Billing notifications
  • Important account updates

Marketing messages (if opted in) may include:

  • Members-only weight loss updates
  • Special offers
  • Program announcements
  • Health tips related to GLP-1 and wellness services

Message frequency may vary.
Message and data rates may apply.

You may opt out at any time by replying STOP.
For assistance, reply HELP or contact 888-828-5816.

Carriers are not liable for delayed or undelivered messages.

Consent to receive SMS messages is not a condition of purchase.

5. User Responsibilities

You agree to provide accurate information and keep your account information current.

6. Payments & Billing

You agree to pay all fees associated with services rendered. Payment terms will be disclosed at checkout or enrollment.

7. Intellectual Property

All website content is owned by MyStart Health LLC. and may not be reproduced without permission.

8. Limitation of Liability

To the fullest extent permitted by law, MyStart Health LLC. shall not be liable for indirect, incidental, or consequential damages arising from use of services.

9. Privacy

Your use of our services is also governed by our Privacy Policy:
https://www.mystarthealth.com/legal/privacy-policy

10. Modifications

We may update these Terms & Conditions at any time. Continued use of services constitutes acceptance of any revisions.

11. Contact Information

MyStart Health LLC.

254 Chapman Rd. STE: 209 #17801 Newark, DE 19702 

Phone: 888-828-5816

Email: [email protected]

Website: https://www.mystarthealth.com

Footer logo
Account
Login Sign Up
Legal
Privacy Policy Terms & Conditions Refund Policy Important Disclosures Medication Safety Information
Support
FAQs [email protected]
888-828-5816
Monday-Friday 9am-7pm / Saturday: 10am-4pm (EST)
MyStart Health LLC.
254 Chapman Rd.
STE: 209 #17801
Newark, DE 19702